Besenzoni rewards the Best Customer Service Partners
Besenzoni has awarded the Customer Service Excellence Award to selected service centers within its network that distinguished themselves in 2024 for their expertise, responsiveness, and dedication to customer service.
The award is given to partners who have demonstrated outstanding professionalism, prompt response times, and the ability to solve even the most complex issues. This recognition reaffirms the importance of after-sales service within Besenzoni offering and highlights the value of its global assistance network.
The meeting at the company headquarters was also a key opportunity for discussion and planning for 2025, reinforcing Besenzoni ongoing commitment to providing top-level support. The “Senza Pensieri” program, which operates seven days a week throughout the summer, was also confirmed.
“We are proud to reward professionals who excel in assisting our customers,” said Giorgio Besenzoni, CEO of the company. “In our industry, excellence in service is not just an award but a daily commitment. The entire Besenzoni service network is trained to provide prompt, expert, and tailored support, regardless of the recognition received”.
The Customer Service Division, with over 220 operational units worldwide, continues to be a pillar of the company’s strategy, coordinated by Customer Service Manager Gino Chiodini: “The first step in exceeding customer expectations is to truly understand them. This philosophy guides every one of our interventions, ensuring that all our customers receive a service that meets Besenzoni high-quality standards.”
